\u2705 Absolutely! Your UltrahumanX membership will continue to include benefits for accidental loss or theft, even after the trade-in.<\/p>\n\n\n\n
\u2705 While you are making the trade-in, you’ll pay the full price upfront. We’ll record all the necessary details, including the trade-in variant, at our end. <\/p>\n\n\n\n
\u2705 As the next step, we will ship the Ultrahuman Ring AIR in a month.<\/p>\n\n\n\n
\u2705 Once you receive your Ultrahuman Ring AIR, you can ship your traded-in product to us at our warehouse.<\/p>\n\n\n\n
\u2705 Once your device reaches our warehouse, our team will conduct a thorough verification and once the trade-in is approved, we’ll issue a refund for the trade-in credit amount directly to your account.<\/p>\n\n\n\n
\u2705 On receiving your Ultrahuman Ring AIR, you simply have to ship your traded-in device to our warehouse.<\/p>\n\n\n\n
\u2705 Once we receive your smart ring, our team will promptly assess it, and then we will initiate the refund process. Once initiated, you can expect to receive your refund in 7-10 business days.<\/p>\n\n\n\n
\u2705 Certainly! If you own an Oura Gen2 or Oura Gen3, you can trade it in and upgrade to a brand-new Ultrahuman Ring AIR.<\/p>\n\n\n\n
\u2705 You can head to our website and check out the trade-in eligibility criteria.<\/p>\n\n\n\n
\u2705 As an UltrahumanX member, you’re in for a treat! Simply head to the Ultrahuman app, and you’ll find the best trade-in price available for you. But first, make sure to log into the app using the email ID that the UltrahumanX membership was purchased on.<\/p>\n\n\n\n
\u2705 Absolutely! By purchasing UltrahumanX now, you’ll be eligible for the trade-in benefit and can trade in your original R1. It’s a great way to upgrade and enjoy the advantages of UltrahumanX. <\/p>\n\n\n\n
\u2705 Have any of the below-listed smart rings handy? Hit us up for the trade-in \ud83d\udcde<\/p>\n\n\n\n
\ud83d\udc49 Ultrahuman R1<\/strong><\/p>\n\n\n\n \ud83d\udc49 Oura Gen 2<\/strong><\/p>\n\n\n\n \ud83d\udc49 Oura Gen 3<\/strong><\/p>\n\n\n\n If you have any other smart ring, reach out to our support team and we will help you out.<\/p>\n\n\n\n \u2705 Our team will assess the functionality of the ring and verify its eligibility for the trade-in credit, regardless of any scratches it may have.<\/p>\n\n\n\n \u2705 Not at all! You can trade in your Ultrahuman R1, Oura Gen 2\/3 of either colour for the Ultrahuman Ring AIR.<\/p>\n\n\n\n \u2705 Yes, standard custom charges will apply and the users sending in the traded-in rings will need to bear the cost of this. <\/p>\n\n\n\n \u2705 A double trade-in option is not available. <\/p>\n\n\n\n \u2705 Once a trade-in is completed, it is converted into a cash discount, which means that the ring that was traded in will not be returned.<\/p>\n\n\n\n \u2705 The discount for each trade-in is capped and limited to a specific amount.<\/p>\n\n\n\n \u2705 Introducing Ultrahuman Ring AIR, our exciting new variant of the Ultrahuman ring. With a thickness of 2.45mm, the AIR weighs a mere 2.4 grams and accommodates the same features, accuracy and battery life as the R1. If you\u2019re looking for a lighter form factor, then this is it!<\/p>\n\n\n\n \u2705There are differences in the design of the ring: The thickness of the Ultrahuman Ring AIR is 2.45 mm when compared to the R1<\/em> which is 2.8mm thick. The Ultrahuman Ring AIR weighs 35% lighter than the R1<\/em>. (3.6 gms or R1 when compared to 2.4gms for the AIR). It’s the lightest smart ring in the world. 11 times lighter than the average smartwatch, it’s a marvel of comfort engineering. First of its kind!<\/p>\n\n\n\n The functionalities and features (both existing and new) will be at par for the R1 and AIR.<\/p>\n\n\n\n \u2705 We’ll handle the shipping charges for you, so you don’t have to worry about that. However, it’s important to keep in mind that depending on your country of residence, you may be responsible for any applicable import taxes and customs duties. These additional charges will need to be borne by the purchaser.<\/p>\n\n\n\n \u2705 Selecting your perfect size for the Ultrahuman Ring AIR is a breeze! You have the option to either opt for the sizing kit or choose a size if you already have access to the earlier sizing kit of the Ultrahuman R1.<\/p>\n\n\n\n \u2705 No, our sizing is different from your Oura ring. We can ship an Ultrahuman sizing kit directly to you. Just reach out to our team, and we’ll assist you in finding the perfect fit for your Ultrahuman Ring AIR.<\/p>\n\n\n\n \u2705 The Ultrahuman Ring AIR is shipped worldwide!<\/p>\n\n\n\n \u2705 The Ultrahuman Ring AIR is available in 5 colours; Matte Grey, Aster Black, Space Silver, Bionic Gold and Raw Titanium. <\/p>\n\n\n\n \u2705 The Ultrahuman Ring AIR boasts an impressive battery life of 4-6 days, depending on your usage. You won’t have to worry about frequent recharging with it.<\/p>\n\n\n\n \u2705 We’re excited to get your Ultrahuman Ring AIR to you as soon as possible! You can expect it to be shipped within 1 month. Rest assured, we’re working hard to ensure timely delivery.<\/p>\n\n\n\n \u2705\u00a0Absolutely! The Ultrahuman Ring AIR is water-resistant up to 100 meters, allowing you to wear it while swimming, showering, and even scuba diving. However, we recommend avoiding continuous submersion underwater for more than 30 minutes.<\/p>\n\n\n\n \u2705 The Ultrahuman Ring AIR impressively measures just 2.45 mm in thickness. It’s designed to be sleek and comfortable for everyday wear, without compromising on style.<\/p>\n\n\n\n \u2705 Absolutely! The Ultrahuman Ring AIR is hypoallergenic and is safe for 24\/7 wear.<\/p>\n\n\n\n \u2705 All the functionalities on the app under the ring tab remain the same!<\/p>\n\n\n\n \u2705 The Ultrahuman Ring AIR is constructed using robust titanium with an added tungsten carbide coating to enhance its resistance against lifestyle activities.<\/p>\n\n\n\n \u2705 The ring is coated with a very hard and durable coating of Tungsten carbide and can easily endure to everyday wear and tear. However, we do not recommend wearing your ring during a heavy-weight training workout\/ carrying heavy metal objects as repetitive pressure and contact, even from comparatively less hard materials, can leave a mark on the ring.<\/p>\n\n\n\n \u2705 Available in 10 sizes through 5-14. You can use the original R1 sizing kit to refer to your correct size.<\/p>\n\n\n\n \u2705 Once you trade in your old ring, it becomes the property of our company. We responsibly handle the recycling or refurbishment of the rings, ensuring their proper disposal or reuse according to environmental standards.<\/p>\n\n\n\n \u2705 Yes, in the future. At present, we don\u2019t have any definitive timelines for new colours.<\/p>\n\n\n\n \u2705 Yes – this is possible. However, the differential amount will be charged towards the upgrade. Please reach out to the support team to help you with the same. <\/p>\n\n\n\n \u2705 No, the app functionality and features (both existing and new) for both R1 and AIR users will be the same. <\/p>\n\n\n\n
\n\n\n\nWill I not get the trade-in credit if my ring has scratches or is not working?<\/h3>\n\n\n\n
\n\n\n\nCan I only trade in my black colour ring for the Ultrahuman Ring AIR?<\/h3>\n\n\n\n
\n\n\n\nWill there be any customs\/additional charges for sending the traded-in ring?<\/h3>\n\n\n\n
\n\n\n\nI have traded my smart ring for Ultrahuman Ring AIR. Can I be eligible for another trade-in in the future?<\/h3>\n\n\n\n
\n\n\n\nIn case I want to return my Ultrahuman Ring AIR – for a refund, do I get back my traded-in ring?<\/h3>\n\n\n\n
\n\n\n\nAm I allowed to trade in multiple rings to receive a greater discount?<\/h3>\n\n\n\n
General<\/h2>\n\n\n\n
Tell me more about Ultrahuman Ring AIR?<\/h3>\n\n\n\n
\n\n\n\nWhat are the differences between R1 and AIR?<\/h3>\n\n\n\n
\n\n\n\nWill there be any shipping charges?<\/h3>\n\n\n\n
\n\n\n\nHow can I choose the right size for Ultrahuman Ring AIR?<\/h3>\n\n\n\n
\n\n\n\nIs the sizing of Ultrahuman similar to that of my Oura ring?<\/h3>\n\n\n\n
\n\n\n\nWhich countries do you ship the Ultrahuman Ring AIR to?<\/h3>\n\n\n\n
\n\n\n\nWhat colour options are available?<\/h3>\n\n\n\n
\n\n\n\nWhat is the battery life of Ultrahuman Ring AIR?<\/h3>\n\n\n\n
\n\n\n\nHow long will it take for me to receive my Ultrahuman Ring AIR?<\/h3>\n\n\n\n
\n\n\n\nIs the Ultrahuman Ring AIR water-resistant?<\/h3>\n\n\n\n
\n\n\n\nWhat is the thickness of the Ultrahuman Ring AIR?<\/h3>\n\n\n\n
\n\n\n\nCan I wear Ultrahuman Ring AIR every day without any worries?<\/h3>\n\n\n\n
\n\n\n\nAre there any new\/separate features I can expect on the app with the Ultrahuman Ring AIR?<\/h3>\n\n\n\n
\n\n\n\nWhat is Ultrahuman Ring AIR made of?<\/h3>\n\n\n\n
\n\n\n\nCan I use the Ultrahuman Ring AIR while working out?<\/h3>\n\n\n\n
\n\n\n\nWhat sizes is the Ultrahuman Ring AIR available in?<\/h3>\n\n\n\n
\n\n\n\nWhat happens to my old ring after I trade it in?<\/h3>\n\n\n\n
\n\n\n\nWill there be more colour options available for the Ultrahuman Ring AIR?<\/h3>\n\n\n\n
\n\n\n\nI haven\u2019t received my Ultrahuman R1 yet, can I switch my preference to Ultrahuman Ring AIR?<\/h3>\n\n\n\n
\n\n\n\nWill there be any app-side functionality changes for Ultrahuman Ring AIR?<\/h3>\n\n\n\n
\n\n\n\nReturn policy – same as R1<\/h3>\n\n\n\n